Account Manager
Description
The role:
As an Account Manager, you'll drive revenue growth and build strong customer relationships within your assigned portfolio. Acting as the main point of contact within our organization for your customers, you'll develop expertise in your sector, understand customer business drivers, and anticipate their needs. You'll also monitor user feedback, represent the company at industry events, and provide regular account status reports to the Head of Account Management.
Our values:
PERSISTENCE
We never give up and are determined to be the best at what we do.
RESPECT
We value and respect our clients, players, and our team members; promoting professionalism, integrity and fairness without compromise.
OWNERSHIP
We take ownership of our work and consistently deliver in a reliable manner; always providing the highest level of quality.
Joining our PRO team means working at the forefront of an exciting and ever-growing global industry.
Whatever your role or experience level, you’ll play an important part in delivering our success. And you can expect to learn, have fun, and make lifelong connections along the way
We never give up and are determined to be the best at what we do.
RESPECT
We value and respect our clients, players, and our team members; promoting professionalism, integrity and fairness without compromise.
OWNERSHIP
We take ownership of our work and consistently deliver in a reliable manner; always providing the highest level of quality.
Joining our PRO team means working at the forefront of an exciting and ever-growing global industry.
Whatever your role or experience level, you’ll play an important part in delivering our success. And you can expect to learn, have fun, and make lifelong connections along the way
Responsibilities:
- Responsible for driving and maximizing revenues on assigned customers;
- Develop strong customer relationships with relevant stakeholders within the customers;
- Act as main point of contact within the organization for your customers;
- Develop sector and market expertise and take a consultative approach to gain a clear understanding of the customers’ business drivers and requirements;
- Continual monitoring of user feedback to anticipate business needs and forward them to the Product department;
- Organize and/or represent the company at events and exhibitions tailored to online gambling operators;
- Regularly report KPIs, status of accounts to the Head of Account Management.
Requirements:
- Ideally gaming experience, with previous experience within the online B2B industry as a Sales person or Account Manager;
- Self-starter and motivated to succeed individual with highly developed social and communication skills;
- Strong negotiation skills;
- Able to handle top tier clients and the pressure that comes along with it;
- A problem solver proactive approach;
- Ability to cope with a fast-pace, complex and rapidly changing environment;
- Commercially minded, with strong analytical / numerical skills;
- Excellent verbal and written communication skills;
- Proficiency in English.
About us:
ARRISE powers Pragmatic Play, a leading supplier of player-favourite content to the iGaming industry.
We are a software development and services company delivering end-to-end digital solutions. Headquartered in Gibraltar with offices around the world, including Malta, Romania, India, Canada and Bulgaria, we are a global team of over 5,000 talented individuals with decades of experience across multiple industries and professions. Together, we form a cross-functional powerhouse that is driven to deliver.
This role is with the ARRISE group powering Pragmatic Play.
ARRISE powers Pragmatic Play, a leading supplier of player-favourite content to the iGaming industry.
We are a software development and services company delivering end-to-end digital solutions. Headquartered in Gibraltar with offices around the world, including Malta, Romania, India, Canada and Bulgaria, we are a global team of over 5,000 talented individuals with decades of experience across multiple industries and professions. Together, we form a cross-functional powerhouse that is driven to deliver.
This role is with the ARRISE group powering Pragmatic Play.